My subscription
5 good reasons to renew now:

 

Free Updates

Unlimited access

to a dedicated customer service

Automatic protection

against all threats that slow your PC

Special Price

with discounts

Peace of Mind

Your PC is protected with the #1 world optimization technology
 
 

Help and FAQs

Call +44 203-318-2514 to immediately activate your renewal.

No surcharge for this number.

Service available from 11am to 12pm and the weekend from 15pm to 11pm.

From the United States, call 877-788-0319 for help.
 
 
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Where do I find my activation key?
 
Your activation key, enabling renewal, is located:

1/ In your System Mechanic® software, at the HELP tab: for System Mechanic.
2/ In the e-mail referring to your purchase and/or your Avanquest client account
3/ By calling +44 203-318-2514 to immediately activate your renewal; no surcharge for the number.
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How to uninstall the software?
 
We do all we can to ensure that our software meets your expectations. However, if you are not satisfied with your software, you will find the instructions below to easily uninstall it from your PC.

Method no. 1:

It is very easy to uninstall your software. In Windows “All programs” (on the lower left of your screen), click on your software file then click on “uninstall”. Then simply follow the instructions displayed on the screen.

Method no. 2:

This method enables you to uninstall software just as easily as a toolbar.

Windows XP:
Access a Windows configuration panel then click on "Add / remove a program". Simply select the software that you wish to uninstall.

Windows 7 and Vista :
Access the Windows configuration panel, click on “program” then uninstall a program. Afterwards, simply select the software that you wish to uninstall.

Windows 8 :
Access the Windows configuration panel clicking right on the Starting Button Menu. Under the tab “Programs”, simply select the software that you wish to uninstall.
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Security and Privacy Policy
 
1/ What information we collect and why

Registration
During registration, you may be required to provide your contact information, such as your name, email address, postal address, payment information and to choose a password.
Your email addresse is your username. We send all new registered visitors and clients a welcoming email to verify their password and username.
It’s very important that you submit a working email address because that that is where we’ll send your purchase confirmation, download links, activation keys, support and product notices. When an email address is not working, the associated password might be deactivated by Avanquest.
Purchase
When buying a product on the site, you will be asked for your contact details and billing and shipping information. This data will be used to process the order, to get the payment through the credit card verification process, and to ship the item(s) you ordered. If there is a problem with the order, an Avanquest representative may contact you by email, phone, fax or post. A confirmation email is sent for each purchase to the address you give us - so if you have a few addresses take a moment to remember which one you give us.
Download
When downloading a trial version or a free software program, you will be asked for contact information, including your email address. You will receive email messages related to this transaction such as to provide you with download links, activation keys, support notices and upgrades for the software.

2/ Security of Information

No sharing of information to preserve your privacy
Avanquest Software is the sole owner of information collected on its websites. We will not sell, disclose, or rent this information to others except if required to by contract or through a legal proceeding or law.
We may share aggregated information with our partners and advertisers. However, this information is not linked to any personally identifiable information. Avanquest carefully review the privacy policies of partners, affiliates and subsidiaries to ensure that they reflect the same attention and commitment to privacy as Avanquest.com
Using cookies for statistical and analytical purposes – ultimately, it’s all about improving your experience on our site.
Avanquest.com website uses cookies. Cookies are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser.
The Avanquest website does not collect any personal information from cookies. They are used to make the login process easier for our users, to allow the website to track which products you have added to your basket and your preferred country, language and currency, and to track broad user movements for statistical purposes.
Visual Sciences, provider of HBX, our web statistics service, also uses cookies to collect information from our visitors. Visual Sciences has absolutely no access to any personal information from the users. Click here to review their privacy policy.
Notification of changes
You will always be warned should we modify this Privacy Policy so that you can continue to be confident about your privacy. This Privacy Policy was last updated on December 20, 2007. When we change our Privacy Policy, we will post a message on our homepage to that effect with a link to the revised Policy. In this way, you will always be aware of what information we collect, how we use it, and under which circumstances we may disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of email and you will be given a choice as to whether or not Avanquest Software may use their information in this different manner.
any questions ?
If you have any enquiries regarding this Privacy Policy, don’t hesitate to contact us by email.

3/ Paying online
Look for 'https:' in the url (rather than the normal 'http:') or for the little padlock on the bottom right had side of the page if you are using Internet Explorer or Firefox; an unbroken key if you are using Netscape.
IMPORTANT : If you are using an early version of Netscape or Internet Explorer - say, under v3 - these won't support good security so don't use them. Generally try and keep up with the latest version for greater security.
Requirements:
  • Windows® 8, Windows® 7, Vista, or Windows® XP (32 or 64 bit)
  • CD or DVD drive (for CD installation)
  • 256 MB RAM; 34 MB available disk space
  • Internet connection for license authentication and product updates