Where do I find my activation key?
Your activation key, enabling renewal, is located:
1/ In your System Mechanic® software, at the HELP tab: for System Mechanic.
2/ In the e-mail referring to your purchase and/or your Avanquest client account
3/ By calling +44 203-318-2514 to immediately activate your renewal; no surcharge for the number.
How to uninstall the software?
We do all we can to ensure that our software meets your expectations. However, if you are not satisfied with your software, you will find the instructions below to easily uninstall it from your PC.
Method no. 1:
It is very easy to uninstall your software. In Windows “All programs” (on the lower left of your screen), click on your software file then click on “uninstall”. Then simply follow the instructions displayed on the screen.
Method no. 2:
This method enables you to uninstall software just as easily as a toolbar.
Access a Windows configuration panel then click on "Add / remove a program". Simply select the software that you wish to uninstall.
Windows 7 and Vista :
Access the Windows configuration panel, click on “program” then uninstall a program. Afterwards, simply select the software that you wish to uninstall.
Windows 8 :
Access the Windows configuration panel clicking right on the Starting Button Menu. Under the tab “Programs”, simply select the software that you wish to uninstall.
1/ What information we collect and why
During registration, you may be required to provide your contact information, such as your name, email address, postal address, payment information and to choose a password.
Your email addresse is your username. We send all new registered visitors and clients a welcoming email to verify their password and username.
It’s very important that you submit a working email address because that that is where we’ll send your purchase confirmation, download links, activation keys, support and product notices. When an email address is not working, the associated password might be deactivated by Avanquest.
When buying a product on the site, you will be asked for your contact details and billing and shipping information. This data will be used to process the order, to get the payment through the credit card verification process, and to ship the item(s) you ordered. If there is a problem with the order, an Avanquest representative may contact you by email, phone, fax or post. A confirmation email is sent for each purchase to the address you give us - so if you have a few addresses take a moment to remember which one you give us.
When downloading a trial version or a free software program, you will be asked for contact information, including your email address. You will receive email messages related to this transaction such as to provide you with download links, activation keys, support notices and upgrades for the software.
2/ Security of Information
No sharing of information to preserve your privacy
Avanquest Software is the sole owner of information collected on its websites. We will not sell, disclose, or rent this information to others except if required to by contract or through a legal proceeding or law.
We may share aggregated information with our partners and advertisers. However, this information is not linked to any personally identifiable information. Avanquest carefully review the privacy policies of partners, affiliates and subsidiaries to ensure that they reflect the same attention and commitment to privacy as Avanquest.com
Using cookies for statistical and analytical purposes – ultimately, it’s all about improving your experience on our site.
The Avanquest website does not collect any personal information from cookies. They are used to make the login process easier for our users, to allow the website to track which products you have added to your basket and your preferred country, language and currency, and to track broad user movements for statistical purposes.
Notification of changes
any questions ?
3/ Paying online
Look for 'https:' in the url (rather than the normal 'http:') or for the little padlock on the bottom right had side of the page if you are using Internet Explorer or Firefox; an unbroken key if you are using Netscape.
IMPORTANT : If you are using an early version of Netscape or Internet Explorer - say, under v3 - these won't support good security so don't use them. Generally try and keep up with the latest version for greater security.